PRIVACY & SUBSCRIPTION POLICY

The London Funeral Guide respects your privacy and is committed to safeguarding your personal data. This privacy policy aims to inform you about how we handle your personal data when you interact with our website, your privacy rights, and the legal protections in place for you.

Subscription Policy for the London Funeral Guide:

  1. Duration of Subscription: Each subscription to the London Funeral Guide is valid for a full 12-month period from the date of activation.

  2. Automatic Renewal: To ensure uninterrupted service, all subscriptions are enrolled in an automatic renewal process. This means your subscription will automatically renew at the end of each 12-month cycle.

  3. Cancellation Policy: You have the freedom to cancel your subscription at any time. However, please note that cancellation within the active 12-month term does not entitle you to a refund for the unused portion of the subscription. For example, if you cancel your subscription 6 months into the term, you will not receive a refund for the remaining 6 months. The cancellation will take effect at the end of your current subscription term, preventing automatic renewal.

  4. Non-Renewal: If you wish to discontinue your subscription without renewal, you must cancel your subscription before the 12-month renewal date.

  5. Grace Period: We understand that circumstances can change. If you decide to cancel your subscription within 2 weeks of the payment being processed and leaving your bank, we will issue a full refund.

  6. Notification: We will send you a reminder notice prior to the renewal date, giving you the opportunity to cancel your subscription if you do not wish to continue.

  7. Payment and Refunds: All subscription fees are billed in advance. In the event of a cancellation within the 2-week grace period, refunds will be processed to the original form of payment.

  8. Amendments to Subscription Terms: We reserve the right to amend subscription terms and policies with prior notice to our subscribers. Continued use of the subscription following such changes constitutes acceptance of the new terms.

    By subscribing to the London Funeral Guide, you agree to these terms. We are committed to providing you with quality service and support.

YOUR RIGHTS

At London Funeral Guide, we recognize and prioritize your legal rights in accordance with data protection laws. Here are the rights you possess pertaining to your personal data:

Right of Access: You can request a copy of the personal data we hold about you to verify our lawful processing activities.

Right to Correction: If the personal data we hold about you is incomplete or inaccurate, you are entitled to ask us to correct it.

Right to Erasure: You may request the deletion of your personal data when there is no justifiable reason for its continued processing, or under other specific circumstances such as unlawful processing or upon fulfilling a legal obligation to erase the data.

Right to Object: If we are processing your personal data based on legitimate interests or for direct marketing, and you have particular reasons to object to this processing, you are entitled to do so.

Right to Restriction: Under certain conditions, you have the right to request that we suspend the processing of your personal data. These conditions include scenarios such as disputing the accuracy of the data, or requiring the data to establish, exercise, or defend legal claims.

Right to Data Portability: You have the right to receive your personal data in a structured, widely used, machine-readable format and have it transferred to another party, subject to certain conditions.

Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw this consent at any time; however, this does not affect the lawfulness of the processing before your withdrawal.

If you intend to exercise any of the above rights, please reach out to us for assistance. We are dedicated to respecting your choices and ensuring your privacy is protected.